Q: What is your shipping location?
A: 2300 S. Old Missouri Road, Springdale, AR
Q: What are shipping costs in the US?
A: We offer free shipping in the US on all retail orders.
Q: Do you ship international orders?
A: Yes we do, we are working on adding shipping details for all countries. If you do not see your country’s information available, pleas let us know at email@example.com.
Q: Do you offer wholesale pricing?
A: Yes, we do. To sign up please visit www.canvascorpbrands.com and fill out our wholesale account form. You may also email us at firstname.lastname@example.org. Wholesale orders are shipped per customer specifications and freight charges are added. We never charge a service fee.
Q: How long will it take for my order to ship?
A: We strive to ship orders within 48 hours. If orders contain items that are custom sew, lead-time could be a few additional days.
Q: Do you offer expedited shipping?
A: If you are in need of product shipping in an expedited method we can help you. Please submit your order and note in comments that you require expedited shipping and we will call you immediately to discuss the details.
Q: Are all of your products made in USA?
A: The majority of our products are made in the USA including all of our paints, papers and cut and sewn items. We do import some items including handmade papers from India, wooden and metal items from China and specialty papers from Europe.
Q: What if I cannot find what I am looking for?
A: Please email us at email@example.com and let us know what we are missing and we will see what we can do to help.
Q: Do you offer any of your products in bulk?
A: We do and we can provide more information. Please email us at firstname.lastname@example.org
Q: Can I use your products to make and re-sell items?
A: Yes you can. If you have specific questions about our policies please email us at email@example.com
Q: How do you handle out of stock items?
A: While we aim to be 100% in-stock, that is not always possible. We will ship your order as complete as possible within 48 hours and will let you know what is not available to ship.
Q: Do you offer custom made items?
Q. Do you offer screen printing services?
A. Yes we do offer screen printing on products we produce. We do require a minimum order of 50 screen printed items. If you are interested in a quote fill out this Screen Printing Form and we will get back to your shortly.
Q: What is your return policy?
A: We have a 100% satisfaction guarantee policy. It is our hope that you are happy with the products you ordered and that they arrive to you in perfect condition.
- damaged good - please contact us and we will work with you to replace the goods or give you credit for the damaged items
- unwanted product - if the items you received are not what you are looking for you can return them for a full credit. We ask that you pay the return freight and we will credit your account.
- all other inquiries please contact us at firstname.lastname@example.org
Thanks for stopping by!